Tide Software is a team, and a team is made up of people.

We have been operating since 2008. Among others, our solutions are utilized by 8 out of the 10 largest banks, 8 out of the 10 largest debt collection companies in Poland, leaders in the loan market, top retail and e-commerce brands, and more.

We are the largest provider in Poland of comprehensive solutions for business communication and a telecommunications operator offering professional services for companies.

We have created the TidePlatform, operating in the CPaaS model, which supports two-way communication both in Poland and abroad. It integrates all omnichannel channels: SMS, MMS, VMS, e-mail, messengers, RCS, and voice calls. One of the modules of the Platform is also the technologically advanced call center system – TideCC.

We hold the highest level of Trusted SSL certificate for financial institutions. We provide banking services outsourcing following the recommendations of the Polish Financial Supervision Authority (KNF) and the obligations arising from banking law. Our teleinformatics infrastructure is located in three independent data centers in Poland and is designed to ensure operational continuity (BCP), even in the event of failures in multiple critical system components, and to provide the highest performance for clients executing large campaigns.

For our clients, performance and solution availability are of utmost importance. That’s why our TidePlatform offers them: 20,000,000 sent SMS per hour, 500,000 personalized VMS per hour, 100% delivery reports, 1,500 CAPS (call attempts per second), a 50% higher call success rate when using Number Rotation, a pool of 250,000 diverse mobile and landline numbers, intelligent solutions based on the analysis of over 750,000,000 telecommunications events per quarter, and 24/7/365 support.

Tide Software operates in line with the “Toyota Way” concept, which means we focus on continuous improvement of our processes. Our company believes in the importance of learning and development, and we continuously invest in expanding our employees’ competencies. For the second time, we have been recognized as a “Reliable Employer,” and two-thirds of our team have been with us for over three years, confirming our commitment to creating a motivating and satisfying work atmosphere. Since the very beginning of our operations, the people have been and continue to be the company’s greatest asset.